I am going to the XFINITY Speed Test website and trying to get my test results, but the Begin Speed Test is not showing? I have used this site many times in the past.
iMac (21.5-inch, Late 2012), OS X El Capitan (10.11.6)
Might be a cookie issue.
If you are using Safari...
Go to your Safari menu bar and click Safari > Preferences then select the Privacy tab then click: Manage Website Data then click Remove All.
Then quit and relaunch Safari then try again > http://speedtest.xfinity.com/
I just tried the test and it's working ok for me on Safari 10.0.
If deleting cookies didn't help, make sure Flash is up to date.
Open System Preferences > Flash Player then select the Updates tab then click: Check Now
Thanks for the ideas, but still no luck.
I have the same problem, never had any problem before I got Safari 10.0 . The web pages loads, but there is a area of the page that is just white, and that is the place that has the button "begin test". I also tried the above suggestions to no avail.
The issue is how Adobe Flash is now managed by Safari 10. It is now off by default. I found following the instructions in this link solved my problem with the Flash based speedtest from xfinity. Make sure you have a Safari browser window opened to speedtest.xfinity.com then follow the instructions "How to manage Adobe Flash in Safari"
I finally called Apple Care and after about 45 minutes, the Apple Care representative was able to fix my problem. Hooray! Hooray! Not sure how it happened, but it is now working.
Thank you everyone that has responded.
I finally called Apple Care and after about 45 minutes, the Apple Care representative was able to fix my problem. Hooray! Hooray! Not sure how it happened, but it is now working.
Thank you everyone that has responded.
This was very useful! Thank you. After the Safari 10 update and macOS Sierra I started having this issue. Deleted and re-installed Flash 23 with no luck. Your solution worked flawlessly!
XFINITY Speed Test website, no results.
